[EHL] Service Innovation by Design Short Course | SwissCham Singapore on Glue Up

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Save the dateNovember 19 - 21, 2021 GMT+8

Organizer

Organizer: SwissCham Singapore, EHL

Email: office@swisscham.sg

Event Details

Why Take This Course ?

To gain insight into design thinking, one of the most popular methods of innovation applied to business models.
To get comfortable with the messiness of service business model design
To understand 360° of creating a service, in the context of business models with multiple interfaces
To develop strategic innovation: Moving beyond incremental operational innovations to strategic customer centricity
To understand the digital landscape, how digital services are created, and resulting business impacts

Speakers

Dr. Nicole Rosenkranz

Associate Professor, Strategy and Entrepreneurship at École hôtelière de Lausanne (EHL)

Dr. Nicole Rosenkranz

Associate Professor, Strategy and Entrepreneurship at École hôtelière de Lausanne (EHL)

https://www.ehl.edu/en/faculty-research/our-faculty/rosenkranz-nicole

Nicole Rosenkranz is Associate Professor in Strategy and Entrepreneurship at the École hôtelière de Lausanne (EHL). She received her PhD with summa cum laude from the University of St.Gallen after working as a strategy consultant for several years and holding strategy functions in the banking industry.

She regularly conducts field research studying the processes by which managers and employees innovate or adapt strategies, and how they affect change at the organizational level. Her research has been published in international management journals such as the Journal of Management. Nicole teaches on the full range of undergraduate, master, doctoral student and executive level courses, specializing on corporate strategy, strategic decision-making and entrepreneurship.

Dr. Christopher L. Tucci

Co-Director, Education of Imperial-XH

Dr. Christopher L. Tucci

Co-Director, Education of Imperial-XH

https://www.imperial.ac.uk/people/c.tucci

Dr. Christopher L. Tucci holds a Ph.D. from the Massachusetts Institute of Technology (MIT), a Pre-doctoral fellowship in residence, Harvard University, and an MSc from Stanford University. He is Full Professor of Digital Strategy & Innovation at Imperial College Business School (London, U.K.) and Academic Director, Centre for Digital Transformation and Co-Director, Education, Imperial-XH.

He was an industrial computer scientist involved in developing Internet protocols and applying artificial intelligence tools. Professor Tucci teaches courses in Design Thinking, Digital Strategy, and Innovation Management. His primary area of interest is in how firms make transitions to new business models, technologies, and organizational forms. He also studies crowdsourcing, Internet working, and digital innovations.

Sponsors and Partners

Key Facts

Duration/Dates

Preparation + 3 Days on campus

November 19 - 21 2021

Location

EHL Campus (Singapore)

3 Lady Hill Road, Singapore 258672

Cost

1'900.- CHF (incl. VAT)

Price for Singaporeans and Singapore Residents: 1'500.- CHF (incl.VAT)*

* Approximate price in SGD 2'900 (full price) and SGD 2'300 (for Singaporeans and Singapore residents), based on an exchange

rate of 1 SGD = 0.6552 CHF. Final SGD equivalent fee will be indicated on the payment platform at the time of payment.

Credential Delivered

EHL Certificate of Achievement

Course Language

English

Mode of Training

Full-Time, Onsite

Registration

Register Here